Warranty Information

TuneRS-manufactured components

The TuneRS Limited Lifetime Warranty applies only to components manufactured by TuneRS. A TuneRS-branded or TuneRS-assembled kit does not make every component a TuneRS-manufactured part. Parts made by other manufacturers retain their applicable manufacturer warranties, if any, unless additional written coverage was expressly provided before purchase.

Product-specific written coverage disclosed before purchase controls for the identified component. A later policy change does not reduce coverage already provided with an earlier purchase.

Eligibility and duration

The original retail purchaser of an eligible TuneRS-manufactured component purchased through TuneRS Mall, TuneRS Motorsports, or an approved TuneRS dealer/installer is eligible with proof of purchase. The limited warranty begins at the original retail purchase and lasts as long as that original purchaser owns the vehicle on which the component was first installed. It is nontransferable. A dealer/shop invoice is accepted as proof of that retail purchase.

Covered manufacturing defects

This limited warranty covers defects in the materials or manufacturing workmanship of the eligible TuneRS component under normal, intended use. It covers that component, not the engine, transmission, or entire vehicle. Lubrication, cooling, and other preventive products do not repair preexisting internal damage or guarantee that a vehicle or another component will never fail.

Installation and performance use

DIY installation alone does not void the TuneRS warranty. Follow the product and vehicle procedures, correct torque values, maintenance requirements, and safety precautions. Damage caused by improper installation or maintenance is excluded. Professional installation is recommended for safety-critical or technically demanding work.

Racing/performance use does not automatically disqualify a genuine manufacturing defect from review. Damage or wear caused or accelerated by racing, over-revving, excessive load, impact, overheating, insufficient lubrication, or use beyond the stated limits is excluded.

Exclusions and related costs

Coverage excludes normal wear, consumables, cosmetic changes that do not affect function, and damage caused by incorrect installation, diagnosis, adjustment, maintenance, repair, modification, misuse, neglect, abuse, impact, accident, corrosion, contamination, chemical/environmental exposure, overheating, inadequate lubrication, incompatible components, incorrect application, operation outside stated limits, preexisting vehicle damage, or another component's failure.

To the extent permitted by law, coverage excludes labor, removal/reinstallation, diagnosis, tuning/programming, towing, storage, travel, rentals, downtime, lost income, engine/vehicle replacement, and incidental or consequential expenses. These exclusions do not apply where the law prohibits them.

Starting a claim and inspection

Contact the shop or business that sold you the product before returning parts. For a TuneRS Mall purchase, contact info@tunersmall.com or (954) 345-7877. For a purchase through TuneRS Motorsports or an approved dealer/installer, start with that seller so it can coordinate the claim. If the original seller is unavailable, contact TuneRS Mall.

Provide the receipt/invoice, seller and purchase date, part/serial number when available, vehicle and installation information, a description of the problem, and relevant photographs or diagnostic records. We request additional records only when reasonably needed to assess the claim. After review, we may require the original part or associated components for inspection and may submit them to a supplier for evaluation. Return only when authorized and use the specified destination. Return authorization is not approval of the claim.

TuneRS remains responsible for administering its own stated warranty. Inspection and supplier evaluation affect timing; we do not promise a fixed outcome or turnaround before review.

Approved claims and shipping

For an approved TuneRS claim, we will, at our option, replace the defective component with the same component, provide a reasonably comparable replacement if it is unavailable, or refund the original purchase price attributable to that component if no suitable replacement is available. This is the contractual remedy under the limited warranty, subject to rights that applicable law does not permit us to limit.

The customer pays inbound warranty shipping unless we authorize a prepaid label/reimbursement or law requires otherwise. On an approved TuneRS claim, we pay standard outbound replacement shipping within the destination originally served. Extra/expedited services require agreement. Verified arrival defects, covered transit damage, and incorrect shipments follow the separate shipping-cost and no-restocking-fee exceptions in the Returns Policy.

Products made by other manufacturers

Other manufacturers' products are subject to their applicable original manufacturer warranties, if offered. Coverage, duration, remedies, exclusions, required evidence, and shipping costs vary. For a purchase from TuneRS Mall, contact us first. We will contact our supplier to determine what help is available and submit a claim when we can.

The manufacturer or authorized warranty administrator decides coverage and the available remedy. We cannot guarantee approval, reimbursement, or processing time. Keep the original part available and follow any inspection/RMA instructions. Unless the applicable warranty or our express authorization covers them, claim-related shipping and other expenses are the claimant's responsibility, subject to our arrival-problem commitments and mandatory rights. Our assistance does not extend the TuneRS manufacturing warranty to another company's products.

Your legal rights

This limited warranty gives you specific legal rights; you may also have other rights that vary by state or country. Some jurisdictions restrict exclusions or limitations, including incidental/consequential loss exclusions. The ordinary merchandise return period does not shorten this warranty or a manufacturer's applicable warranty.

These voluntary policies do not remove a warranty, refund, cancellation, withdrawal, or other consumer right that applicable law does not permit us to limit. Mandatory rights apply where they differ from these terms. New restrictions apply prospectively; the terms provided with an earlier purchase continue to govern that purchase.

Contact info@tunersmall.com or (954) 345-7877. TuneRS Mall Corp., 11510 Wiles Road, Coral Springs, FL 33076, United States. Customer-service hours: Monday–Friday, 8:00 a.m.–6:00 p.m. Eastern Time, excluding observed holidays. Submit urgent shipment-damage reports immediately, including outside normal business hours.